Last updated: February 20, 2025

Shopping Information

How do I find a product?
You can use our search bar at the top of the page to search for specific products or browse through our categories.

Can I save products to my wishlist?
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.

How do I know if a product is in stock?
Product availability is clearly indicated on each product page. If a product is available, you will see an “Add to Cart” button. If it’s out of stock, you may see a notification or have the option to be alerted when it’s back in stock.

Can I purchase products as a guest?
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.

Payment Information

What payment methods do you accept?
We accept major credit cards, debit cards, PayPal, and bank transfers.

Is my payment information secure?
Absolutely. We use industry-standard SSL encryption and other security measures to ensure your payment data is safe.

Can I use a coupon code?
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.

What happens if my payment fails?
If your payment fails, you will be notified immediately. You can then try again or choose a different payment method. Please ensure your payment details are correct and that you have sufficient funds.

Order Returns

What is your return policy?
We offer a 180-day return policy. Eligible items can be returned within 60 days of receiving your order.

How do I return an item?
To return an item, please follow the instructions provided in your order confirmation email. Be sure to include a copy of your order invoice, and return the item in its original condition.

Who pays for the return shipping?
Return shipping costs are typically the responsibility of the customer, unless otherwise specified.

Can I exchange an item?
Yes, you can exchange an item for a different size or color. For assistance with exchanges, please contact our customer support team.

If you have any further questions or need additional help, please visit our “Contact Us” page or reach out to our support team during our support hours: 9:00 AM – 6:30 PM (EST), Monday through Friday.